Public Roadmap

What we're building for you

Everything available in Mindly today.

Available now

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AI Agent with Knowledge Base

FAQs, site crawl and file uploads as knowledge sources for the agent.

Lead Capture & Qualification

The agent collects contact details and qualifies prospects.

Bilingual support (EL/EN)

Automatic language detection and responses in Greek or English.

Dark Mode Widget

Choose a light or dark theme for the chat bubble.

Widget Position

Place the chat bubble in the bottom-right or bottom-left corner.

Agent performance score

Automatic evaluation of each agent's quality.

Unanswered Questions Log

Tracks unanswered questions so you can improve the Knowledge Base.

Analytics & Reports

Charts for conversations, escalations and agent performance.

Automatic human handoff

Automatic escalation to human support when the agent doesn't know.

Embed on any site

A single script tag — works with WordPress, Wix, custom sites.

Client Portal

Self-service portal for each client to manage their agents.

Subscription Plans

Starter, Growth, Enterprise and Custom packages tailored to your needs.

Weekly performance reports (Growth+)

Automatic email every Monday with conversation stats, leads and top questions.

Self-service Knowledge Base (Growth+)

Clients manage FAQs, request retraining and upload files on their own from the portal.

Plan upgrade with 1 click

Submit a plan upgrade request from the portal.

Proactive visitor messaging

The agent automatically starts a conversation with new or returning visitors.

Page-aware responses

Adapts its responses based on the visitor's context on your site.

Return visitor recognition

Recognises visitors who have been to the site before and personalises the conversation.

Automatic lead prioritization

Every conversation is automatically scored based on interest and purchase intent.

Instant new-lead alert (Growth+)

Instant email to the client as soon as a new conversation/lead starts.

Detailed training report

Detailed per-page results report for every site crawl.

Domain restriction per agent

Restrict each agent to specific domains for security.

Notification centre (Growth+)

In-app notifications for new leads, escalations and system events.

Agent status dashboard (Enterprise)

Real-time overview of all agents, stats and health scores.

Rich text responses

Markdown support: bold, lists, links, code — for richer responses.

Custom avatar agent

Upload an image or logo as the avatar of your agent.

Agent personality & tone

Choose the communication tone of your agent (professional, friendly, formal).

Custom out-of-scope message

Set a custom message for questions outside the agent's knowledge domain.

Contact info in agent

Phone, email, address and opening hours as information within the agent.

Customisable lead form by industry

Define lead form fields to match your business and industry needs.

Auto-crawl retraining (Growth+)

The agent retrains automatically at regular intervals when your site content changes.

Custom packages tailored to your needs

Custom plans for businesses with special requirements — limits, pricing and features by agreement.

Data exclusively on EU servers (GDPR)

Full compliance with GDPR — all data stored within the EU.

All communications encrypted

Every request is encrypted. Your data is protected at every step.

Protection against automated attacks

Multi-layered protection against bots and automated abuse.

Role-based access control

Secure access with different permission levels per role.

New features are announced regularly.

Follow us for updates or get in touch to tell us what you need.

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